Question 1

What is the best way to contact you?

Accepted Answer

Ring Craig on 01202 039753 or fill in the contact form on this page. We aim to respond within 4 hours during office hours.

Question 2

What areas do you cover?

Accepted Answer

We serve Dorset, Hampshire, the New Forest, and South Wiltshire. This includes Bournemouth, Poole, Southampton, Ringwood, Winchester, Christchurch, and the surrounding areas.

Question 3

Can I get a quote over the phone?

Accepted Answer

For standard shed, hot tub, and garden room bases, we can often provide a guide price over the phone. For a fixed written quote, we recommend using our online quote form.

Question 4

Do you offer free site visits?

Accepted Answer

Yes, for larger or more complex projects, we're happy to visit your site at no cost or obligation to assess the ground conditions and provide a precise quote.

Question 5

What are your working hours?

Accepted Answer

We typically work Monday to Friday, 7:30am – 5pm. We do work occasional Saturdays by arrangement. Phone lines are open 7am – 7pm.

Question 6

How far in advance should I book?

Accepted Answer

We recommend getting in touch 2–4 weeks before your desired start date. However, we can often accommodate urgent jobs at short notice, so it's always worth asking.

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