Question 1

How do you handle Brockenhurst's sandy podzol soils?

Accepted Answer

Brockenhurst sits on acidic sandy podzol soils that are well-drained to excessively drained. While this means excellent drainage, it also means we need to prepare sub-bases carefully to prevent settling. We use appropriate compaction techniques and may recommend reinforced concrete for heavier structures to ensure long-term stability.

Question 2

Can you work around tree roots on my property?

Accepted Answer

Absolutely. Tree roots are a common consideration in Brockenhurst due to the ancient woodland. We assess root spread before starting work and often recommend raised timber frame bases that minimise excavation. Where digging is necessary, we work carefully around root protection zones to preserve your trees' health.

Question 3

Do you understand New Forest National Park regulations?

Accepted Answer

Yes. The New Forest National Park has stricter planning guidelines than standard local authority rules. We're familiar with permitted development rights within the National Park and can advise on compliant base heights, positions, and sizes. We work alongside the National Park Authority's requirements.

Question 4

Do you offer a guarantee on your work?

Accepted Answer

Yes. We provide a rock-solid 10-year guarantee on all materials and labour. Our bases are engineered to handle the specific conditions found in Brockenhurst—from sandy soil to seasonal ground movement.

Question 5

What about waterlogging in low-lying areas?

Accepted Answer

While most of Brockenhurst has excellent drainage, some areas—particularly in depressions near streams—can experience seasonal waterlogging. We assess your specific site conditions and may recommend raised bases or improved drainage solutions to keep your garden building dry year-round.

Question 6

Do you take away the soil and waste?

Accepted Answer

Absolutely. Whether we're excavating sandy soil in Sway or clay pockets in Pilley, we carefully remove all spoil from your site and work with New Forest recycling facilities and registered waste carriers to dispose of waste responsibly, minimising our environmental footprint.

Question 7

Are you fully insured?

Accepted Answer

Yes, we hold full Public Liability Insurance. We operate to strict health and safety standards on every project across the New Forest National Park area.

Question 8

Can you install bases for equestrian buildings?

Accepted Answer

Absolutely. With New Forest ponies being such a feature of Brockenhurst life, many properties have paddocks and require stable blocks, tack rooms, and field shelters. We're experienced in installing heavy-duty bases for equestrian buildings that can handle the weight and traffic demands.

Question 9

How quickly can I get a quote?

Accepted Answer

Very quickly. If you send us your measurements and a few photos, we can often provide a fixed-price quote the same day. For complex sites with tree considerations or sloping ground, we offer free site surveys across Brockenhurst and the surrounding villages.

Question 10

Do you work during tourist season?

Accepted Answer

Yes, we work year-round. We understand that Brockenhurst is a popular tourist destination and are considerate of access during busy periods. We schedule work to minimise disruption and ensure our vehicles don't obstruct narrow village lanes.

Question 11

Which villages and areas do you cover?

Accepted Answer

We cover the whole Brockenhurst area including: Brockenhurst Village, Sway, Battramsley, Boldre, Pilley, Rhinefield, Setley, Dilton, Balmer Lawn, and the surrounding New Forest communities. We also serve nearby Lymington, New Milton, and Lyndhurst.

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