Question 1

Do you cover Totton and the surrounding areas?

Accepted Answer

Yes. We cover the whole SO40 postcode including Totton town centre, Hounsdown, Eling, Marchwood, Calshot, Ashurst, Netley Marsh, and Colbury. We're perfectly positioned to serve the New Forest gateway area.

Question 2

Do you offer a guarantee on your work?

Accepted Answer

Yes. We provide a rock-solid 10-year guarantee on all materials and labour. We're a local family business with a reputation built over 50 years, so you can trust us completely.

Question 3

What about the clay soil in Totton—is that a problem?

Accepted Answer

Barton Clay is common in Totton and can shrink and swell with moisture changes. We engineer our bases with appropriate sub-base preparation and drainage considerations to ensure your foundation remains stable year-round.

Question 4

Do I need a site visit before you quote?

Accepted Answer

Not always. For standard bases, photos and measurements are usually enough. For complex sites—like sloping gardens in Ashurst, waterside properties near Eling, or restricted access in Marchwood—we offer a free site survey.

Question 5

Can you install a base near Southampton Water?

Accepted Answer

Absolutely. Properties near Southampton Water and Eling often have softer alluvial soil. We specialise in raised timber frame bases and engineered solutions that account for higher water tables and variable ground conditions.

Question 6

Do you take away the soil and waste?

Accepted Answer

Absolutely. Whether we're digging out clay in Hounsdown or gravel in Ashurst, we carefully remove all spoil from your site and work with Totton recycling centres and registered waste carriers to dispose of waste responsibly, minimising our environmental footprint.

Question 7

Are you fully insured?

Accepted Answer

Yes, we hold full Public Liability Insurance. We operate to strict health and safety standards on every residential and commercial project across the Totton area.

Question 8

Why should I choose JustBases over a general builder?

Accepted Answer

We are foundation specialists. We use engineering standards, laser levelling, and correct sub-base preparation to protect your investment. We understand the New Forest gateway's variable ground—from waterside alluvium to forest-edge clay—ensuring your building doesn't move or sink.

Question 9

Do you work in the New Forest National Park?

Accepted Answer

Yes. Parts of the Totton area border the New Forest National Park. We're familiar with the stricter planning rules and can advise on compliant base heights and locations for properties near Ashurst and the forest edge.

Question 10

What's special about foundations near Eling Tide Mill?

Accepted Answer

The Eling area has tidal influence and softer ground near Southampton Water. We account for higher water tables and potential ground movement with appropriate base designs—often raised timber frames with proper drainage and ventilation.

Question 11

Which villages and areas do you cover around Totton?

Accepted Answer

We cover: Totton town centre, Hounsdown, Eling, Marchwood, Calshot, Ashurst, Netley Marsh, Colbury, and the surrounding New Forest gateway communities. We're also happy to serve neighbouring areas in Southampton and the wider New Forest.

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