Question 1

My garden in Lower Parkstone/Broadstone is very steep, can you build a base?

Accepted Answer

Yes. This is our speciality in Poole. Instead of digging out tons of soil and building expensive retaining walls, we often recommend a Raised Timber Frame. This sits on concrete or composite posts to create a perfectly level platform "floating" above the slope, saving you money and mess.

Question 2

Do you install bases for Swim Spas and Hot Tubs?

Accepted Answer

Yes. We do a lot of this work in Sandbanks, Lilliput, and Canford Cliffs. A swim spa can weigh 10 tonnes+, so we install a heavy-duty, steel-reinforced concrete pad (often 150mm+ thick) to ensure it never moves or cracks.

Question 3

I live in a Conservation Area (e.g. Branksome Park) with protected trees, can you help?

Accepted Answer

Yes. We are very familiar with Tree Preservation Orders (TPOs) on the large pine trees in Branksome. We use "no-dig" methods or raised piles to bridge over the root protection zones, satisfying the council and keeping your trees safe.

Question 4

I've bought a building from a local supplier (e.g. Southern Spas), can you install the base?

Accepted Answer

Yes. We regularly work with clients who have bought from local Poole suppliers. Southern Spas & Hot Tubs: We install the reinforced pads required for their spas. Creative Garden Studios: We provide the precise foundations needed for luxury garden rooms. Dorset Log Cabins: We ensure the base is laser-level for their installation teams.

Question 5

Do you cover Hamworthy and Upton?

Accepted Answer

Yes. We cover the entire Poole borough, from the luxury harbour properties to the family homes in Hamworthy, Upton, Creekmoor, and Canford Heath.

Question 6

Do you offer a guarantee?

Accepted Answer

Yes. We provide a rock-solid 10-year guarantee on all materials and labour. Whether it's a simple shed slab in Oakdale or a complex gym foundation in Whitecliff, you are covered.

Question 7

Can you handle tight access?

Accepted Answer

Yes. Many properties in Poole Old Town and Ashley Cross have narrow side alleys. We own specialist micro-diggers that can fit through a standard doorway, meaning we can get machinery into gardens others can't.

Question 8

Do you take away the waste?

Accepted Answer

Absolutely. We carefully remove all spoil, old decking, and concrete from your site and work with Poole-based recycling companies and registered waste carriers to dispose of waste responsibly, minimising our environmental footprint.

Question 9

Are you fully insured?

Accepted Answer

Yes, we hold full Public Liability Insurance. We operate to strict health and safety standards, which is essential when working on high-value properties.

Question 10

How quickly can I get a quote?

Accepted Answer

Very quickly. Send us your measurements and a photo (especially showing the access and any slope), and we can often quote the same day.

Question 11

Do you cover the surrounding areas?

Accepted Answer

Yes, we cover Lytchett Matravers, Corfe Mullen, Merley, and Wimborne from our local depot.

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