Question 1

What areas of New Milton do you cover?

Accepted Answer

We cover all of New Milton (BH25) including Old Milton, Barton-on-Sea, Ashley, Bashley, and Wootton. We also serve nearby areas like Highcliffe, Walkford, and into the New Forest villages.

Question 2

Do you offer a guarantee on your work?

Accepted Answer

Yes. We provide a rock-solid 10-year guarantee on all materials and labour. We're a family business with a reputation to protect, so you have complete peace of mind.

Question 3

The ground in my garden is very sandy—is that a problem?

Accepted Answer

Not at all. Sandy ground is common across New Milton's plateau areas and is generally well-drained. We compact and prepare the sub-base correctly to ensure your foundation is stable for decades. Sandy soils are often easier to work with than heavy clays.

Question 4

My property is near Barton-on-Sea cliffs—does the clay affect the base?

Accepted Answer

The Barton Group clays near the coast require careful preparation. Clay can shrink and swell with moisture changes, so we use appropriate sub-base depths and may recommend reinforced concrete for heavier structures. We understand these local conditions.

Question 5

Can you install a base on sloping ground towards Chewton Bunny?

Accepted Answer

Absolutely. Many gardens in New Milton, especially towards the coast and Chewton Bunny, have gradients. We specialise in raised timber frame bases and stepped concrete solutions designed specifically for sloping ground.

Question 6

Do you take away the soil and waste?

Accepted Answer

Absolutely. Whether we're digging through sandy gravel in Bashley or clay near Barton-on-Sea, we carefully remove all spoil from your site and work with New Milton recycling centres and registered waste carriers to dispose of waste responsibly, minimising our environmental footprint.

Question 7

Are you fully insured?

Accepted Answer

Yes, we hold full Public Liability Insurance. We operate to strict health and safety standards on every residential project in the New Milton and coastal area.

Question 8

Why should I choose JustBases over a general builder?

Accepted Answer

We are foundation specialists. We use engineering standards, laser levelling, and the correct sub-base preparation for New Milton's varied ground conditions—ensuring your building doesn't sink or shift over time.

Question 9

I want a hot tub base near Barton-on-Sea—can you help?

Accepted Answer

Absolutely. Hot tub bases are one of our most popular installations in the coastal area. We ensure proper drainage and a perfectly level surface, taking into account the local ground conditions and water table.

Question 10

Do you work in the New Forest National Park boundary areas?

Accepted Answer

Yes. We are familiar with both New Forest District Council and New Forest National Park Authority planning requirements. We can advise on compliant base heights and locations for properties near the park boundary.

Question 11

How quickly can I get a quote?

Accepted Answer

Very quickly. If you send us your measurements and a photo, we can often provide a fixed-price quote the same day. For complex sites, we offer a free site survey across New Milton.

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